Not just another empty promise, our relationship with you is based on one question:
It’s that simple. Your positive endorsement is our ultimate sign of success.
ModSpace is the only modular building provider to employ a third-party company to track and measure our service to you. The Net Promoter Score is based on a monthly survey that measures how many of you would recommend ModSpace in the future.
Monthly NPS reports are widely published and reviewed at every level, from local sales and service representatives, to executive management. NPS findings are evaluated to confirm key areas of success and opportunities for improvement.
Our business is built on standing out from the competition. The exclusive ModSpace On-time Delivery & Pick-up Guarantee* means your trailer will be waiting for you, not the other way around. We’ll deliver your single-wide mobile office or construction trailer and pick it up as promised, guaranteed. In fact, ModSpace had a 99.2% on-time rate for a total of 4,397 deliveries and pick-ups over the last six months!
From the moment we deliver your portable office or the start of your custom modular building project, our sales and service teams reach out to make sure your modular building is working as designed and that you’ve got everything you need to get the job done.
Welcome kits inside every office trailer provide helpful tips regarding care and maintenance, HVAC operation, and a fast and easy return checklist.